The Platform

A governed platform for point-of-care evidence.

Purpose-built to capture, govern and deliver high-quality evidence at the point of care — empowering support workers, families and providers to improve outcomes and compliance.

SFG Support Buddy mobile app

Platform Modules

Six modules. One evidence model.

01

Support Worker Mobile App

Capture shift data, complete checklists, notes, vitals and incident reports in real time — offline ready.

02

Parent / Guardian App

Stay informed with updates, messages and visibility of plans and goals — with privacy controls.

03

Provider Dashboard

Real-time visibility into operations, quality, compliance and outcomes across your network.

04

Admin & Configuration Portal

Configure workflows, roles, templates, providers and system settings without code.

05

Evidence Pack Generator

Create plan-review packs, export records, timelines and structured summaries with one click.

06

Allied Health / NDIS Buddy Module

Collaborate with allied health, capture therapy evidence and share insights across teams.

Architecture

Microsoft-first. Built to scale.

Five layers across experience, evidence, AI, interoperability and analytics — running on Azure, Dataverse, Microsoft 365 and Power Platform.

A

Experience & Workflow Layer

App orchestration, tasks, prompts, approvals.

Tasks & ChecklistsSmart PromptsApprovalsNotificationsEscalations
B

Operational Evidence Layer

Microsoft Dataverse — the single source of truth for participant, shift, incident, SOP and consent.

Relational DataFiles & MediaAudit TrailVersion HistoryConsent Records
C

AI & Agent Layer

Microsoft Foundry / Azure AI — human-in-the-loop summarisation, evidence classification and family video drafting.

Shift SummaryIncident ChecksFamily DraftingEvidence Classification
D

Interoperability Layer

Secure APIs, import / export and event-based integration with FHIR-aware partners.

Secure APIsImport / ExportEvent-BasedFHIR-AwareAzure Health Data
E

Analytics & Intelligence Layer

Power BI dashboards across compliance, documentation quality and support plan adherence.

Power BICompliance TrendsDocumentation QualityIncident TrendsProvider Insights

Architecture principles

Built on five non-negotiables.

01Single Evidence Model02Mobile First03Microsoft First04FHIR-Aware, Not FHIR-Obsessed05Governed AI Assistance

See it in action

See how our platform can transform evidence capture and improve outcomes.

Book a personalised demo and experience the platform live.